Privacy Policy | ifixdevice

Privacy Policy

  • GGS Infosolutions Pvt.Ltd.  collects information from you when you register on our site,
  • place an order, subscribe to our newsletter or fill out a form.
  • The PII you provide in connection with your purchase of ifixdevice licenses, products and services
  • Other information we collect as the result of your use of the ifixdevice website.
  • How we use the information we collect
  • How and with whom we share the information
  • How you can opt in or opt out of information collection
  • Your ability to access, correct, update and delete your PII

The Information We Collect

In order to open an account with us and to purchase software licenses and technical support services, ifixdevice will collect information including your name, email address, the password to your computer in the event you purchase certain technical support services, telephone number, billing address, and credit or debit card account or electronic funds transfer information. ifixdevice does not collect your driver's license number and collects your social security number only if you elect to provide it in connection with a purchase of the ifixdevice Identity Protection Service.

Other Information
We also collect other information from you when you communicate with us electronically. Like many websites, we use "cookies" to obtain certain information when your Support for Web Browser accesses our Websites. Our Websites also automatically receive and record on our server logs information from your browser. More information about our use of cookies and log files appears below.

The information gathered by means of cookies and log files consists of your Internet address (Internet Protocol Address), a referring URL (the web site that you to visit our Websites), your browser type, and information about the length of time you devoted to visiting our Websites. It does not include PII.

We do not sell or otherwise provide any of this information to third parties and use it only to improve our products and offer better service to our customers.

In order to personalize our communications with you and to improve our products and services, we also may ask you to provide consumer satisfaction information and other information regarding your personal and professional interests, your experience with our products and services, and additional contact information. You have the option of choosing not to provide the information.

Our Use of the Information We Collect
ifixdevice uses the information we collect from you to conduct business with you and to understand your interests and requirements so that we can provide the products and services you want. Specifically, we use your PII in connection with fulfillment of orders, to complete payments made by you with your credit or debit card; to manage your account, to renew your subscription(s), to make offers and promotions, to provide information about our products and services that we believe will be important to you, and to help us address any concerns you may have about our products and services. We use your credit or debit card account or electronic funds transfer information only for payment processing and fraud protection, and not for any other purpose.

We employ contractors in our business, including persons who work from time to time in our call centers. The contractors may collect PII from you in the same manner and to the same extent that ifixdevice collects PII from you. The contractors are required, pursuant to agreements they enter into with us, to maintain the security and confidentiality of your PII.

We have business relationships with certain entities that provide services in connection with our business, such as credit and debit card payment processing, and that require access to your PII. Your PII will be provided to them in accordance with the provisions of this Privacy Policy unless we, or they, inform you otherwise and obtain your consent. It is possible that they may provide to ifixdevice certain PII relating to you. In that event, we will handle the PII in accordance with the terms of this Privacy Policy.

We also provide certain information to advertisers and marketers. The information we provide is aggregated before we provide it to advertisers and marketers, and it does not include PII.

If you provide us with your email address when you register as a customer or make a purchase from us, and you do not opt out, we occasionally may send you email with information, recommendations and promotional information about our products and services. At the time you register or make a purchase, you will be given the opportunity to opt into or opt out of this service. If you do not initially choose to opt out, you may still block certain emails from us simply by following the "unsubscribe" instructions that accompany all communications. In addition, we send service and notifications by email to keep you informed about the status of your service orders and account, and to provide updates and technical notices. Some of these communications are required by law, such as communications regarding the automatic renewal of licenses and services you have purchased. Other communications are essential to the management of your account and the continuing functionality of our products and services, and therefore an opt-out option is not available and the communications cannot be blocked.


The information we collect with cookies is not sold, rented, or shared with any third parties, and is used solely for analytical purposes. Because of the manner in which we conduct our business, we cannot provide subscription services to potential customers who do not consent our use of cookies or whose browsers are set to reject cookies.

ifixdevice also maintains log files of visitors to our Websites. Log files allow us to manage traffic to our Websites in order that we may provide reliable service to customers and visitors.

The information gathered by means of cookies and log files – your Internet address, the Internet address from which you visited our Websites, your browser type, and information about the length of time you devoted to visiting our Websites – is aggregate information and does not include PII.

Your Comments and Suggestions
We solicit customers' comments and suggestions about our products and services and, on occasion, we use that information to develop customer's testimonials that we use in connection with our advertising and marketing. Testimonials are developed only after we have obtained permission of the person providing the information.

Information Security
All information gathered on our Websites is stored and maintained in secure facilities and access is limited to authorized personnel. Our Websites regularly are subjected to security tests, and we make our best efforts to attempt to ensure that all information collected is secure. PII is protected during communication by HTTPS and SSL security. Credit and debit card account information has multiple layers of security, including encryption in storage and SSL during communication. It is not possible to eliminate fully security risks associated with electronic communications. In the event that ifixdevice learns of a breach of security that involves your PII, ifixdevice will notify you as required pursuant to applicable law.

Retention of Information
ifixdevice retains your PII for as long as you are a registered subscriber or user of our products and services, and for a reasonable time thereafter.

ifixdevice maintains the confidentiality of your PII and other information and will not disclose it to third parties except as set forth in this Policy. However, confidentiality does not apply to information: (1) that is publicly available; (2) as to which you consent to disclosure; (3) when disclosure is in connection with the sale of all or part of our business; or (4) when disclosure is necessary for ifixdevice or its officers, directors, employees, agents and contractors to enforce their legal rights pursuant to 
applicable law.

In addition, ifixdevice reserves the right, in its sole and absolute discretion, at any time, and without notice, to you to disclose to third parties, including law enforcement authorities, any of your information, including PII, that ifixdevice deems appropriate to: (a) comply with any applicable law or regulation, legal process, or governmental request; or (b) prevent possible harm or injury to any person or damage to any property.

Notification of Changes
If we make material (non-editorial) changes to the Policy, we will post information about the changes on our Websites


If a user’s personal information changes (such as user zip code), or if a user no longer desires to use the Service. User may correct, update or remove user personal information provided to us through our website. User Can Call us at our toll free number 1(855) 444 1940 or mail us at

Disclaimer : GGS Infosolutions Pvt.Ltd. is an independant software technical support provider for all third party products. We Provide tech support and services.Any third party company brands , names , logos , services etc . used on our website portal are only for the refernce . ifixdevice has no affiliations with Apple, Microsoft, Linksys, Hp, Netgear or any other company.
Copyrights © 2013 & All Rights Reserved by ifixdevice Inc.
Copyrights © 2013 & All Rights Reserved by ifixdevice Inc.