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Support for iPad

A new handheld tablet computing device . that first launched in January 2010. The iPad is designed for consumers who want a mobile device that is bigger than a smartphone but smaller than a laptop for entertainment multimedia. The iPad device is roughly the size of a sheet of paper and weighs 1.5 pounds. The screen is a 9.7-inch LED backlit glossy multi-touch screen, capable of displaying up to 1024x768 pixel resolution (2048x1536 resolution in the Retina Display of the iPad 3 and iPad4).

How to Fix Common iPad Problems

ipad Frozen Screen:

One of the most common problem with the iPad is when the device freezes up. This can be cause by a conflict of apps running, or leaving corrupted memory behind. The first thing to try is to power the iPad off and on again. If this doesn't work, try to reset your iPad by holding the home key and the sleep/wake button at the same time. If it's still frozen, you can connect your iPad to your computer and use iTunes to restore the OS. Remember, you should always back up your data before restoring in iTunes


First, make sure WiFi is enabled in your iPad’s settings menu. If it's still not working, there are a few things you can try. First, power your iPad off and on. If that doesn't work, try to restore your device's settings by holding the home key with the sleep/wake key. If your iPad is having trouble connecting to one specific network, try to force the iPad to forget that network. (Settings » touch network name » choose "forget" on next screen). Power off and on, and then try to reconnect.

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